Business Name: NXG Services
Website: www.nxgservice.com
Effective Date: September 21, 2026
NXG Services (“NXG,” “we,” “us,” or “our”) respects the privacy of our customers, users, employees, contractors, business contacts, and other individuals who interact with our websites, applications, communications, products, and services.
This Privacy Policy explains how NXG Services may collect, use, disclose, and protect personal information.
Depending on how you interact with NXG Services, we may collect information including:
• Name
• Business or organization name
• Email address
• Telephone or mobile number
• Mailing or service address
• Account and user information
• Service and support information
• Device and system information
• Communications with NXG Services
• Operational information necessary to provide requested services
• Website and application usage information
• SMS messaging preferences and consent records
We collect information directly from users, through our websites and applications, through our business relationships, and through systems used to provide our services.
NXG Services may use personal information to:
• Provide and administer products and services
• Establish and maintain customer and user accounts
• Authenticate users and protect account security
• Provide customer and technical support
• Send operational, security, service, account, and system notifications
• Respond to inquiries and service requests
• Maintain, secure, troubleshoot, and improve our systems
• Maintain records required for business, security, compliance, and legal purposes
• Prevent fraud, abuse, unauthorized access, and other security threats
• Comply with applicable laws and legal obligations
NXG Services may send SMS text messages to individuals who have expressly opted in to receive such communications.
SMS messages may include operational notifications, security alerts, system alerts, service notifications, dispatch notifications, account notifications, status updates, and other communications related to services provided by NXG Services.
Message frequency varies based on account activity, system activity, security events, service activity, and user notification preferences. Message and data rates may apply.
Users may opt out of SMS communications at any time by replying STOP. Users may reply HELP for assistance.
NXG Services does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent information with any third parties or affiliates for any reason.
SMS opt-in information and consent are specific to NXG Services and will not be transferred to another organization for that organization's independent marketing or promotional use.
We may use service providers to facilitate communications and other business operations. Such providers may process information only as necessary to perform services on behalf of NXG Services and subject to applicable privacy and contractual requirements.
NXG Services may disclose information when reasonably necessary to:
• Service providers performing services on our behalf
• Professional advisers such as attorneys, accountants, or insurers
• Government agencies, regulators, courts, or law enforcement when required by applicable law or valid legal process
• Protect the rights, property, safety, or security of NXG Services, our customers, users, or others
• Facilitate a merger, acquisition, financing, sale of assets, reorganization, or similar corporate transaction, subject to applicable legal requirements
Notwithstanding the foregoing, mobile telephone numbers, SMS opt-in information, and SMS consent information will not be shared with third parties or affiliates for their marketing or promotional purposes.
NXG Services uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
No method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
NXG Services retains personal information for as long as reasonably necessary to provide services, maintain business and security records, satisfy contractual requirements, resolve disputes, and comply with applicable legal obligations.
You may contact NXG Services to request updates or corrections to certain personal information, subject to applicable legal, contractual, security, and record-retention requirements.
SMS recipients may withdraw consent to SMS communications at any time by replying STOP to a message.
NXG Services may use third-party technology and service providers in connection with our websites, applications, communications, and services. Those providers may maintain their own privacy policies governing their independent practices.
NXG Services' business services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our business services.
NXG Services may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
For questions regarding this Privacy Policy or NXG Services' privacy practices, please contact NXG Services through the contact information published on our website.
NXG Services
Address: 227 National Dr, Rockwall, TX 75032, United States
Phone: 469-887-9533
Email: info@nxgservice.com
Website: www.nxgservice.com
Terms & Conditions: www.nxgservice.com/terms
